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In today's fast-paced business world, customer service holds unprecedented significance. With customer expectations on the rise, delivering prompt and personalized service has become…
As a leader in communication and collaboration solutions, Atos Unify recognizes this comes with the responsibility to measure and achieve a broad set of environmental goals while helping…
Digitalization of the health care sector in Germany has a saving potential of 42bn € p.a., according to McKinsey, May 2022. One of the largest portions, McKinsey says,…
In today's fast-paced world, time is money, and this rings especially true in the contact center industry. Customers don't want to be left on hold indefinitely or have frustrating interactions with…
Before COVID-19, organizing a meeting simply meant finding the nearest available conference room and gathering there with colleagues. Whether scheduled or ad hoc, meetings were effortless when everyone inhabited…
As the summer ends, new variants of COVID-19 pandemic are threatening the return to the office for many. Cloud communication has become the standard to keep enterprises rolling…
As Unify Office by RingCentral continues its global expansion efforts, we are proud to announce that our industry leading software is now available for direct sale and consumption…
Atos and RingCentral (a pioneer in cloud communications) have announced a regional expansion launch this quarter. The two companies are bringing Unify…
Could any of us have imagined at the end of 2019 that we were heading for a pandemic, that we would be forced to work from home and our lives would be transformed into…
Last year, Atos announced that the Circuit solution would sunset at the end of 2022. Today we want to take a few moments to explain the reasons why,…
How we work changed dramatically in 2020, driving organizations of all sizes to consider and adopt scalable, flexible, cloud-based solutions as part of their digital transformation. The worldwide…
Another quarter has flown by as we look forward towards the latest updates in the summer release for Unify Office by RingCentral. These release updates were inspired by…
Cloud is today’s urgent business imperative. It is an exciting and important journey for any enterprise to unlock its full potential and continue to stay competitive. Cloud is undoubtedly a critical…
It's amazing to think, 12 months ago most of us wouldn't have dreamt of going out in public wearing a face mask, gone 4 months without a haircut, or enabled our…
While email and other communication channels are important, one of the more traditional channels – telephony – remains of critical importance today. Even with the advent…
With COVID-19 shifting all enterprise business models to remote working overnight, and now for 12+ months consecutively, the popularity of video software has…
Work from home is here to stay, and Unify Video features are rapidly innovating to keep up with the latest trends with the launch of virtual backgrounds -…
As virtual classrooms and online learning have become part of daily life for many teachers and students, having the right technology to support this is…
La resiliencia puede definirse como el rendimiento constante a lo largo del tiempo. La…
According to the Gartner 2020 Magic Quadrant for Unified Communications as a Service, Worldwide report, the unified communications (UC) market is making a fundamental shift from premises-based UC…
Our lives have dramatically changed in the last 12 months. Working from home, virtual meetings, and longer work hours have become the new normal. The pressures…
We talk a lot about the benefits of cloud computing. Hosted email makes it easy to share information from nearly any device. Photo-sharing sites enable us…
Lighter evenings, warmer weather and a breath of fresh air are what spring brings to us. This year we can all agree that the change…
There’s more to calculating the total cost of ownership (TCO) for communications systems than you might think. Here’s what you need to know and how unified…
I servizi di emergenza di nuova generazione ora devono essere resilienti su diversi canali di comunicazione…
I think it's fair to say we are all looking forward to a new year. A new year that can deliver hope, unity,…
Resilience can be defined as consistent performance over time. Resilience for communication and data means achieving as close to 100% uptime as possible,…
What’s better than getting recognition and accolades from industry experts and analysts? Well, I would suggest being celebrated by our satisfied customers is really the…
Decarbonization. It seems like a relatively new term, but in fact, it has been around for at least five years. The general idea is reducing or eliminating our…
Like so many companies, Atos had to respond almost overnight to drastic changes in our workforce configuration due to the…
As we put into place the final pieces of the puzzle to launch Unify Office on the 31st of August. I’ve been reflecting on our…
For many multinationals on a digital transformation journey, remote working powered by UC (Unified Communication) tools were already on the roadmap; for…
First off – we acknowledge that there are significant differences across countries and regions in terms of readiness to…
Years ago, I designed and developed a “bottling system” simulation. Back then, object-oriented programming was a revolution on IT. That software was simulating a bottling process involving a vat with liquid in a particular…
The ability to implement contingency plans in response to the rapid onset of the COVID pandemic is one of the keys to maintaining…
I have always believed that collaboration is driven by human engagement – supported by a healthy…
Although the immediate health crisis will pass, the imprint on our workplaces may be indelible. Recent surveys by industry analyst firms highlight this…
Everyone’s work-from-home experience is unique, and the lessons learned during this harrowing period are varied. We asked our own employees to offer…
It’s totally normal to feel more stressed than usual working within our current pandemic situation. But if you are starting to feel like you are hitting…
Our in-house community of employee experts (known as our Digital Envoys) have spoken up again – this time on the topic of the favorite aspects of…
Your step-counter used to register thousands of steps per day, but now it is just a relatively…
So by now, we’ve all read up on those helpful working-from-home tips – we’ve gotten into the groove of it, and we’re feeling productive. But…
A couple of months ago, working from home was an option when one of the children was sick at home, a personal appointment split the…
With more of us working from home for the foreseeable future, many people are struggling with maintaining what has been known as…
On the 23rd of July 2018, my whole family took a serious hit as we were victims of the lethal fire that killed 102 people in Mati Athens. As…
The transition from face-to-face to video meetings may feel awkward for many people. Especially if you are not used to it or feel a little camera-shy. Even those who have used video…
So, your organization has suddenly been spurred on to adopt remote working for your employees, quickly, but you, as a manager, just aren’t sure how to make sure…
A long time ago on this blog, I wrote a weekly series on flexible working and the many places you could legitimately work with the right tools. I’ve now worked remotely now…
Agility, innovation, simplicity, engagement, efficiency, effectiveness, privacy, security, compliance, sustainability, and ethics. With so many imperatives tied to Digital Transformation, it is no…
Each year around this time, we offer food for thought in the form of predictions for the coming year. Just as we collectively…
Happy New Year from the Circuit Team! From everyone at Circuit and the broader Atos family, here’s wishing you a prosperous and adventurous 2020! As our first sprint release of 2020,…
We are excited to announce that OpenScape Enterprise Solution Version 10 is available. The new version delivers enhanced reliability and security, a number of usability…
It’s that time of year when we reflect on the past 12 months and celebrate our favorite moments. In keeping with the tradition, we thought we would do the…
Recent studies from across the globe show that about half of organizations still have…
We’re excited to bring you the details about our latest update to Circuit with Sprint 134 and its focus on call efficiency…
Welcome to Sprint 132. With our current update, we are introducing two main improvements: New conferencing experience: Our new user experience during conferences will give you more control of…
I need a "parallel mind" to help make some decisions for me. Then I can save time, increase my productivity, avoid mistakes, and have good and concise insights…
This time last year, I started working remotely full time. I found it incredibly difficult, especially for the first couple of months – going from working in a…
“It all starts with a conversation” has been our motto since we launched Circuit a few years ago and it still guides our evolution and development, as you can…
Тhe Global Business Services Center in Sofia, Bulgaria was certified successfully by the Great Place to Work Certification® Program. The office is located in the heart of the capital and the…
It’s summer season in large parts of the Northern hemisphere, but no time to rest for Circuit: Welcome to Sprint 128! Unlimited snooze…
We created Circuit to enable communication and collaboration between people. With the advent and fast-paced evolution of the Internet of Things (IoT), Artificial Intelligence (AI) and chatbots, we…
We’re excited to announce what’s new to Circuit with Sprint 126, and its emphasis on more ecosystem options for users. Let’s begin with updates supporting our strategic partnership with Google. With…
Our latest software release OpenScape Business V2R7, which is our All-In-One Telephony and UC solution targeting small and medium businesses towards our…
Is your organization’s hiring criteria and training curriculum oriented toward hard skills and qualifications like project management, programming, technical certifications, degrees, languages…
Efficient collaboration is about reaching the right people at the right time Welcome to Sprint 124, our first summer time sprint! With…
Welcome to sprint 122! Let‘s do a quick run through what‘s news with our most recent update, with a particular focus on our new analytics capabilities. Domain administrators with either Professional or Enterprise…
Staying focused in the office can be a Herculean task. From annoying ringtones and message notifications to loud (and sometimes far too personal) conversations among co-workers, the list…
This article was originally published on digitaltransformation.frost.com For years, it seemed that the key focus of IT and telecom decision makers was on moving communications…
Circuit Sprint 120 Getting you hooked with Circuit and Webhooks Welcome to Sprint 120! With our most current update, we are releasing a few Circuit Labs capabilities, namely multiple…
The Times of London with the thought leaders from Raconteur recently published a feature article about the future of voice. For a deeper…
We recently celebrated the 1000th Circuit Meeting Room deployment with Siemens AG, and were pleased to receive positive feedback about…
This article is featured in the e-book "Everything you need to know about working from home" by Remote-how. Download the e-book here. Productive and enjoyable work environments are always a…
With our Circuit partner BVG Communication Technologies, we were happy to be part of Cowork 2019, the annual conference and BarCamp organized by the German…
Here Are Twenty ‘Rapid-Fire’ Tips It seems that making group meeting time more productive has always been a priority. Even today, with the latest tools and technologies, we sometimes struggle to make…
Circuit Sprint 118 Coming soon: Circuit for Apple CarPlay Sprint posts are usually not the place to share news about our iOS app, as backend and app updates follow their own…
During our 1000th Circuit Meeting Room deployment celebration with Siemens AG we spent time with Andreas Rieger, Head of Video Collaboration at Siemens…
Many businesses and organisations are facing digital disruptions and need to transform their way of working in order to remain successful. Often the focus is on implementing new technologies,…
In an increasingly digital, social and mobile workplace, how we work, collaborate and contribute continues to undergo significant change. This transformation comes, in part, from the communication IT landscape shift from…
Circuit Sprint 116 With our current sprint, we are implementing a few enhancements to our conversation model, and take another exciting technical integration step in the context of our broader strategic alliance…
Most large North American urban areas, with populations in the millions, endure traffic gridlock problems along with over-stressed public transit systems. Simply getting around…
For most of us, work is changing: We are more mobile than ever before, we work from home or rent coworking space,…
Circuit Sprint 114 5.555.555. We passed this milestone last December and it‘s the total number of users of our market-leading OpenScape Business telephony platform. If you are one of them, our…
Circuit Sprint 112 Welcome to our first sprint release in the new year! With our current sprint, we put a particular focus on developers and on further enhancing our meeting experience.…
It has been said that as a species, we humans first shape our technologies, and then our technologies shape us. It seems no more so than…
Greetings to our customers and partners from the OpenScape Business Solutions team! We want to let you know about the new OpenScape Business Software Release V2R6. The new…
“Now and what's coming” - under this banner, 44 Unify technology partners met for a virtual meeting on Tuesday, November 27th. After…
In part one of this blog post, we described the detrimental effects of being habitually busy, pseudo…
Our working lives are packed full of opportunities to demonstrate how busy we are. The conference calls…
We sometimes take for granted that talking is a more natural communication construct compared to text. In fact, if we turn it around,…
Circuit Sprint 110 Note: Our new features are available for our customers in the Americas, where we updated our local system this…
The ecosystem of tools we use to communicate and collaborate plays a meaningful role in the success of how we…
We built Circuit to make you more efficient as a team, with strong voice, video, screen sharing, file sharing and messaging capabilities. With our new Zapier support,…
Circuit Sprint 108 As a Circuit user, staying on top of new and important messages and topics is getting less and less of an issue for you, as we are constantly working to enhance…
Circuit Sprint 106 With Circuit, it‘s not as paradoxical as it sounds! Let‘s walk through the new features and enhancements coming with our current Sprint 106 to see why.…
The thought of software robots and artificial intelligence (AI) in the workplace may make some knowledge workers nervous. But instead of seeing a threat of being “replaced”, workers…
Guest blog with Atos Distinguished Expert Marianne Hewlett As part of our ongoing thought leadership research into the way we work, we caught up with…
Guest blog with Unify Expert Lisa Campbell As part of our ongoing thought leadership research into the way we work, we caught up with Lisa…
We have a very active and increasingly visible LGBT+ and Friends community at Atos. As one of the community leaders, Julia Atwater recently shared a…
Welcome to sprint 4 after our recent 100 sprints anniversary! For sprint 104, one particular focus area for us has been the video, screensharing and messaging…
Here’s five reasons to try team collaboration tools Companies still have an ambivalent attitude to email. On the one hand, we are annoyed by endless email chains, irrelevant distribution…
Interview with Thomas Schlebach, Presales Consultant at BVG Communication Technologies Interviewer: Philipp Bohn, VP Circuit at Unify and CEO of…
Guest blog with Industry Analyst Dave Michels As part of our ongoing thought leadership research into the way we work, we caught up with Dave…
Keyboard shortcuts: We‘re never taking shortcuts developing Circuit, but we are introducing a nice little feature that many of you have been requesting from us. We hear you…
The Way We Work 2018 – Topics Worthy of Discussion Series. Guest blog with Tim Banting – Part One…
Posted on: April 16, 2018 by Paul Bender How to maintain continuity of communications in event of an emergency…
For Circuit, agile development means monthly releases based on customer and user feedback. With our most recent update over the past weekend, we added a few technical and design capabilities to make your collaboration…
Posted on: May 10, 2018 by Paul Bender At the heart of any successful military organization is the imperative to improve decision-making, both…
With our current update, we wanted to make it easier for you to share content with your colleagues, and keep on top of your most important messages: iPad multitasking: Our iPad app…
Sneak Preview of our Upcoming New Software Release and its improvements 2017 was a successful year for Unify´s All-In-One Voice & UC Solution for SMB OpenScape Business, and…
At Unify, we have pioneered research and thought leadership that sheds light on the way we work. New Unify research finds that flexible work lifestyles are not an ‘all…
Posted on: March 28, 2018 by Paul Bender “In the high-stakes fast-moving environment of defense there can be no more efficient and quicker model for keeping defense personnel connected” The application of…
One key ambition with our March update was to make it easier for you to stay in touch with your colleagues on Circuit. Specifically, we have heard your…
New research finds that flexible work lifestyles are not an ‘all or nothing’ affair At Unify, we have pioneered research and thought leadership that sheds light…
Bits, bricks and behavior: I first heard about the “New Work triad” during a speech that Markus Albers, a consultant and influencer in this space, gave at the Factory. The Factory…
Three new ways to foster collaboration without more meetings. A colleague shared a recent study with me. It said that most employees feel that many meetings they attend are…
Apple’s recent controversy on the deliberate slowing down of its iPhones got me thinking on how even the most successful companies tend to falter when managing customer experience (CX). There are plenty…
Most. likely, we all think the phrase “inflection point” is now a tired and overused business cliché. However, we may well be at one of those defining tipping points…
Unify products operate as closed systems, where only approved software is active. This dramatically reduces the risk of the Spectre & Meltdown vulnerabilities to a…
We spend a lot of time discussing digital transformation at Atos. For the other half of the world, Public Sector, McKinsey has recently published some analysis that I think you’ll find interesting.…
Modern defense organizations are an ecosystem, complex environments widely dispersed, a fusion of technology, equipment and personnel. The popular view presents technology at the most cutting-edge.…
Our New Way to Work research has shown that employees value flexible work terms (‘anywhere working’, flexible hours) more highly…
Hi, I am Subha. I currently work at Unify leading our Voice of the Customer/Partner programs. I am a user of Circuit, every hour of every day. Now, here is a puzzle.…
I was asked to do a blog for Unify about transforming your infrastructure to modern collaboration, I was thinking how best to do this, when I thought about it I thought use…
“Did you email that information to me or say it in chat?” “I think I said it on the conference call. Or maybe I texted it…
We are excited to share that Unify has been recognized by Funkschau, Germany’s premier specialist telecoms publication, in its 2017 Product of the Year Awards. Unify products took home prizes in five…
Circuit Review 2017 If you are familiar with my blogs, then this Paula’esque style review will not be a shock. To anyone unfamiliar – welcome to the world according to Paula.…
Government agencies need their workforces to perform smarter, faster and more productively. And that means embedding collaborative technologies deep into processes – transforming the way organizations turn knowledge…
Did you know that in the District of Columbia, almost a third of federal employees commute over 180 minutes a day. I’ve certainly been there. That’s a lot…
We‘re happy to announce our new integration between Syncplicity, a Content Collaboration Platform, and Circuit team collaboration. We believe workflow integrations are key elements of successful digital…
We’ve all endured teleconferences rife with the late arrivals chime, connection drops outs, delays and echoes,…
Posted on: September 5, 2018 by Joerg Adam If your employees are like most, they work fairly long hours. But you can’t assume that just because they’re working…
Once upon a time I would sit with a newspaper and read it through from front to back with a steaming mug of coffee and my feet up – mainly to accommodate…
For Public Sector agencies looking to jump on the unified communications bandwagon, bringing together voice, video, screen share, messaging and file-sharing into a single platform-agnostic application can deliver a…
Anyone that works in events will understand the joy of coordinating an audience, a venue, the production, the presenters, the entertainment, the content.. and so it goes on! Mind you – I LOVE it!…
By Lori Reeder, Unify VP, Sales Performance. This year was like none other for the Unify Partner conference. UPC was more accessible than ever with live streaming of five sessions. Thomas Veit…
By James Emm, Director of strategic partnerships at Oak Innovation. With the launch of Evolve reporting and analytics for OpenScape Business, Oak Innovation’s James Emm explores…
Where to start Many federal agencies are now looking at home working to save money, ensure continuity of operations during regional and national emergencies, and to provide a more…
By Paul Bender, Global Public Sector Marketing With agencies tasked with delivering a modernized, streamlined and ultimately more citizen facing federal government environment, the focus on staff productivity and working practices has…
It is almost that time, when our Senior Leadership Team assembles in Monte Carlo to meet with our Partners from around the Globe. Over recent years, the event…
Hey technology experts, integration partners and developers - we have a special event just for you! Just one week after…
Despite the heat wave and the summer holidays approaching – there is a heavy sigh hanging in the air. Various public tragedies seem far too frequent in the…
I’m back! I know I know.. I haven’t taken virtual pen to paper and blogged for some time, but I have been busy! There is this small event coming up called…
