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In today's fast-paced business world, customer service holds unprecedented significance. With customer expectations on the rise, delivering prompt and personalized service has become…
As a leader in communication and collaboration solutions, Atos Unify recognizes this comes with the responsibility to measure and achieve a broad set of environmental goals while helping…
Digitalization of the health care sector in Germany has a saving potential of 42bn € p.a., according to McKinsey, May 2022. One of the largest portions, McKinsey says,…
In today's fast-paced world, time is money, and this rings especially true in the contact center industry. Customers don't want to be left on hold indefinitely or have frustrating interactions with…
Before COVID-19, organizing a meeting simply meant finding the nearest available conference room and gathering there with colleagues. Whether scheduled or ad hoc, meetings were effortless when everyone inhabited…
As the summer ends, new variants of COVID-19 pandemic are threatening the return to the office for many. Cloud communication has become the standard to keep enterprises rolling…
As Unify Office by RingCentral continues its global expansion efforts, we are proud to announce that our industry leading software is now available for direct sale and consumption…
Atos and RingCentral (a pioneer in cloud communications) have announced a regional expansion launch this quarter. The two companies are bringing Unify…
Could any of us have imagined at the end of 2019 that we were heading for a pandemic, that we would be forced to work from home and our lives would be transformed into…
Last year, Atos announced that the Circuit solution would sunset at the end of 2022. Today we want to take a few moments to explain the reasons why,…
How we work changed dramatically in 2020, driving organizations of all sizes to consider and adopt scalable, flexible, cloud-based solutions as part of their digital transformation. The worldwide…
Another quarter has flown by as we look forward towards the latest updates in the summer release for Unify Office by RingCentral. These release updates were inspired by…
While email and other communication channels are important, one of the more traditional channels – telephony – remains of critical importance today. Even with the advent…
With COVID-19 shifting all enterprise business models to remote working overnight, and now for 12+ months consecutively, the popularity of video software has…
Work from home is here to stay, and Unify Video features are rapidly innovating to keep up with the latest trends with the launch of virtual backgrounds -…
As virtual classrooms and online learning have become part of daily life for many teachers and students, having the right technology to support this is…
La resiliencia puede definirse como el rendimiento constante a lo largo del tiempo. La…
According to the Gartner 2020 Magic Quadrant for Unified Communications as a Service, Worldwide report, the unified communications (UC) market is making a fundamental shift from premises-based UC…
Our lives have dramatically changed in the last 12 months. Working from home, virtual meetings, and longer work hours have become the new normal. The pressures…
Lighter evenings, warmer weather and a breath of fresh air are what spring brings to us. This year we can all agree that the change…
There’s more to calculating the total cost of ownership (TCO) for communications systems than you might think. Here’s what you need to know and how unified…
I servizi di emergenza di nuova generazione ora devono essere resilienti su diversi canali di comunicazione…
I think it's fair to say we are all looking forward to a new year. A new year that can deliver hope, unity,…
Resilience can be defined as consistent performance over time. Resilience for communication and data means achieving as close to 100% uptime as possible,…
What’s better than getting recognition and accolades from industry experts and analysts? Well, I would suggest being celebrated by our satisfied customers is really the…
Like so many companies, Atos had to respond almost overnight to drastic changes in our workforce configuration due to the…
For many multinationals on a digital transformation journey, remote working powered by UC (Unified Communication) tools were already on the roadmap; for…
Years ago, I designed and developed a “bottling system” simulation. Back then, object-oriented programming was a revolution on IT. That software was simulating a bottling process involving a vat with liquid in a particular…
The ability to implement contingency plans in response to the rapid onset of the COVID pandemic is one of the keys to maintaining…
Each year around this time, we offer food for thought in the form of predictions for the coming year. Just as we collectively…
We are excited to announce that OpenScape Enterprise Solution Version 10 is available. The new version delivers enhanced reliability and security, a number of usability…
Our latest software release OpenScape Business V2R7, which is our All-In-One Telephony and UC solution targeting small and medium businesses towards our…
This article was originally published on digitaltransformation.frost.com For years, it seemed that the key focus of IT and telecom decision makers was on moving communications…
For most of us, work is changing: We are more mobile than ever before, we work from home or rent coworking space,…
Greetings to our customers and partners from the OpenScape Business Solutions team! We want to let you know about the new OpenScape Business Software Release V2R6. The new…
Keyboard shortcuts: We‘re never taking shortcuts developing Circuit, but we are introducing a nice little feature that many of you have been requesting from us. We hear you…
The Way We Work 2018 – Topics Worthy of Discussion Series. Guest blog with Tim Banting – Part One…
For Circuit, agile development means monthly releases based on customer and user feedback. With our most recent update over the past weekend, we added a few technical and design capabilities to make your collaboration…
Posted on: May 10, 2018 by Paul Bender At the heart of any successful military organization is the imperative to improve decision-making, both…
At Unify, we have pioneered research and thought leadership that sheds light on the way we work. New Unify research finds that flexible work lifestyles are not an ‘all…
Posted on: March 28, 2018 by Paul Bender “In the high-stakes fast-moving environment of defense there can be no more efficient and quicker model for keeping defense personnel connected” The application of…
Three new ways to foster collaboration without more meetings. A colleague shared a recent study with me. It said that most employees feel that many meetings they attend are…
Apple’s recent controversy on the deliberate slowing down of its iPhones got me thinking on how even the most successful companies tend to falter when managing customer experience (CX). There are plenty…
Unify products operate as closed systems, where only approved software is active. This dramatically reduces the risk of the Spectre & Meltdown vulnerabilities to a…
We spend a lot of time discussing digital transformation at Atos. For the other half of the world, Public Sector, McKinsey has recently published some analysis that I think you’ll find interesting.…
Modern defense organizations are an ecosystem, complex environments widely dispersed, a fusion of technology, equipment and personnel. The popular view presents technology at the most cutting-edge.…
Hi, I am Subha. I currently work at Unify leading our Voice of the Customer/Partner programs. I am a user of Circuit, every hour of every day. Now, here is a puzzle.…
I was asked to do a blog for Unify about transforming your infrastructure to modern collaboration, I was thinking how best to do this, when I thought about it I thought use…
“Did you email that information to me or say it in chat?” “I think I said it on the conference call. Or maybe I texted it…
Circuit Review 2017 If you are familiar with my blogs, then this Paula’esque style review will not be a shock. To anyone unfamiliar – welcome to the world according to Paula.…
Government agencies need their workforces to perform smarter, faster and more productively. And that means embedding collaborative technologies deep into processes – transforming the way organizations turn knowledge…
Did you know that in the District of Columbia, almost a third of federal employees commute over 180 minutes a day. I’ve certainly been there. That’s a lot…
We‘re happy to announce our new integration between Syncplicity, a Content Collaboration Platform, and Circuit team collaboration. We believe workflow integrations are key elements of successful digital…
We’ve all endured teleconferences rife with the late arrivals chime, connection drops outs, delays and echoes,…
Posted on: September 5, 2018 by Joerg Adam If your employees are like most, they work fairly long hours. But you can’t assume that just because they’re working…
Once upon a time I would sit with a newspaper and read it through from front to back with a steaming mug of coffee and my feet up – mainly to accommodate…
For Public Sector agencies looking to jump on the unified communications bandwagon, bringing together voice, video, screen share, messaging and file-sharing into a single platform-agnostic application can deliver a…
Anyone that works in events will understand the joy of coordinating an audience, a venue, the production, the presenters, the entertainment, the content.. and so it goes on! Mind you – I LOVE it!…
By Lori Reeder, Unify VP, Sales Performance. This year was like none other for the Unify Partner conference. UPC was more accessible than ever with live streaming of five sessions. Thomas Veit…
By James Emm, Director of strategic partnerships at Oak Innovation. With the launch of Evolve reporting and analytics for OpenScape Business, Oak Innovation’s James Emm explores…
It is almost that time, when our Senior Leadership Team assembles in Monte Carlo to meet with our Partners from around the Globe. Over recent years, the event…
Hey technology experts, integration partners and developers - we have a special event just for you! Just one week after…
Despite the heat wave and the summer holidays approaching – there is a heavy sigh hanging in the air. Various public tragedies seem far too frequent in the…
I’m back! I know I know.. I haven’t taken virtual pen to paper and blogged for some time, but I have been busy! There is this small event coming up called…
