Spark Reply

Success Story

Driving a new way to work for a dynamic business

Spark Reply is a strategic design consultancy that believes in delivering new ways of working. It partners with global brands to map out future customer experiences, and designs disruptive new business models, human-centric services and exciting new digital products. It is, by any measure, an agile, next generation business. It needs to communicate like one.

The Task

  • To ensure fast and effective collaboration between European offices
  • To eliminate geographical boundaries for virtual teams
  • To support a highly mobile international workforce
  • To facilitate new ways of working between internal staff and external clients

The Solution

  • Circuit Enterprise Licenses
  • A single cloud-based tool bringing together voice, video, messaging, file sharing and more
  • WebRTC enables secure and reliable communication directly within a browser
  • Desktop and mobile apps provide all the features of Circuit without having to open browsers
  • Always current software thanks to cloud-based service

The Benefits

  • Easy collaboration with Circuit’s intuitive interface and multiple ways to engage in real time
  • Highly mobile international users remain connected to teams and projects anywhere
  • Facilitates regular all-hands video sessions across offices
  • Brings external clients into the conversation to improve outcomes and build relationships
  • Allows Spark Reply to embrace new digital workstyles with confidence
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