Unify helps South Staffordshire College transform the way over 10,000 students and more than 900 staff work, engage and collaborate.
Multi-site OpenScape Business deployment delivers cost savings and new ways of working to the innovative College.
South Staffordshire College, the most successful college in Staffordshire, supports over 10,000 students and more than 900 staff members. The College is embracing technology to enable a transformational learning experience and is the first to implement a 4D immersive learning environment. In order to enhance their infrastructure, they also required dynamic communications platform that would be both functional and future-proof. The College required a communications system that could equip employees and pupils with the tools needed to work the way they wanted.
Due to the geographic diversity of the organisation, the new site required a standardised infrastructure that would enable the College to make efficiency savings and allow staff to work more productively. It was also important that the communications and collaboration system selected could integrate with some existing infrastructure.
Unify partner, Midland Telecom, worked closely with South Staffordshire College to identify the best possible solution to deliver positive business benefits and keep the College at the forefront of technology.
Over a three month period Midland Telecom implemented the all-in-one solution, OpenScape Business. This enabled the College to streamline both its communications processes and technology. It also allowed the College, with the help of Midland Telecom, to upgrade an existing Hipath 3000, to OpenScape Business, providing the college with additional cost saving and increasing the value of its investment.
As part of the agreement South Staffordshire College also implemented web collaboration, mobile conferencing and presence technology, to all staff across its campuses – enabling new and more dynamic ways of working and helping to enhance productivity and collaborative working.
South Staffordshire have so far experienced a number of significant benefits from the implementation of Unify’s OpenScape Business, as well as achieving their original goal of modernising their communications infrastructure, streamlining processes and cutting costs.
- Up to a thousand calls a day can be managed by a team in a number of different locations
- In addition, calls can now be handled during the weekend thanks to the introduction of the automated voicemail service
- The introduction of Unify’s One Number Service is also greatly increasing efficiency by removing the barriers to collaboration between campuses.
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