As the competent point of contact in the Canton of Zurich for all matters related to lungs, air and breathing, LUNGE ZÜRICH helps people with lung ailments and represents their interests in public. Its goal is to improve their quality of life. 

With its professional and committed team and an Atos Unify OpenScape Business solution from Atos Unify, LUNGE ZÜRICH offers an outstanding range of health services, as well as support and treatment of patients with respiratory complaints.

The Task

LUNGE ZÜRICH was satisfied with its “old” telephone system, but it just had to be updated and modernized. The main objective was to create a network between the three existing locations and the head office. There was also a mandate that the existing IP DECT phones could still be used at all locations. And since employees used their workplaces on an alternating basis, desk sharing was a key requirement. Another request was to roll out unified communications (UC) at all locations. The goal was to provide calendar entries of absence notices based on certain rules. Furthermore there was also a need to have the ability of using major UC features on smartphones.

The Solution

Together with its integration partner Axians COM AG, LUNGE ZÜRICH decided in favor of Atos Unify OpenScape Business from Atos Unify – a state-of-the- art all-in-one solution that meets all their key requirements. The new system could be integrated in the existing IT network and the terminal server environment. The existing locations were interconnected using Sunrise MPLS. All UC features can be used within the network, as well as by smartphone. TDM and IP devices run in mixed operation and enable desk sharing.