The original landline telephone system, network and switchboard at the 130-bed Bethesda Spital had reached its end of life. The Atos unify OpenScape solution reliably provides hospital employees with more information at a glance and improves overall patient satisfaction.

The Task

• The hospital’s existing network needed updating and expansion via a wireless LAN.
• The outdated landline system and phones needed replacing with an up-to-date, reliable VoIP solution.
• The former complicated switchboard also required replacing to simplify work at the reception desk.
• The hospital wanted WiFi access in every ward and an advanced personal bedside entertainment system.

The Solution

• Atos Unify OpenScape Voice and Atos Unify OpenScape Unified Communications (UC) make up the hospital’s new VoIP telephony system. It’s fully integrated into the data center and virtualized on existing physical servers via VMware.
• The pre-existing DECT system from another vendor was easily integrated thanks to the open design of Atos Unify OpenScape.
• Atos Unify OpenScape Concierge is the hospital’s new switchboard solution which enables a central contact management.
• Atos Unify OpenScape Health Station includes touchscreen and bedside radio, TV and internet access.
• WiFi internet access is available in every ward and patient room.