ALEX & GROSS leverages the full integration potential of Unify Office by RingCentral
ALEX & GROSS, a leading provider of sales services and technologies, has replaced its high-maintenance on-premises phone system with the cloud solution Unify Office by RingCentral. Cloud communication offers them valuable time savings and unbeatable flexibility for its inbound business. Thanks to a robust API interface, ALEX & GROSS can make calls directly from EVERLEAD, their in-house sales tool, bringing relevant information to make any customer call more valuable.
- Time and cost savings through replacement of a high-maintenance on-premises system
- Cloud-based telephony
- Individually customizable
- High scalability
- Integration to an in-house lead-management system
- Ease of use.
- Unify Office, as a scalable cloud communication solution
- Numerous out-of-the-box integrations
- Comprehensive APIs for user-defined integrations
- Full documentation for users and developers
- Business telephony functions independent of location
- A single business number for all devices
- Option to make calls within EVERLEAD, ALEX & GROSS’ in-house sales tool
- Instant availability of caller information
- Fast, uncomplicated rollout meant improved adoption and quicker ROI
- Proportional scaling to the growth of the company
- An open system with many integration options.
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