Contact Centers

Engage with customers. Build your organization

Customers have more influence and control over needs fulfillment than ever before. How well you know them, support them and value them is critically important to organization success.

Power to put your customers first

Call

Inbound Contact Centers

Balance service, support and budgets. Unify multi-channel contact center systems route, track and help resolve customer contacts—however they reach you.

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agent

Outbound Contact Centers

Seamlessly manage calling records, agent workflow and campaign strategies in your contact center, so that you can build even stronger customer relationships—all while keeping costs in check.

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Video Conferencing

On-Demand and Cloud Contact Centers

Get all of the contact center applications you need—without the cost and complexity of having to purchase, install, integrate, maintain and support it all.

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Value Management

Interactive Voice Response

Enable your customers to access and manage their own service experience—and ultimately resolve their queries—at a fraction of the usual cost.

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3rd party

Workforce Optimization and Management

Our performance management solutions provide you with tools to monitor, measure and manage your contact centers.

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Interested in our Contact Centers?

We have a strong network of partners with varying specialties and locations near you.