About Sebastian Tietz
Sebastian is Group Vice President Head of Cloud & Contact Center for the Unify solutions business as part of Atos. Sebastian leads our global cloud team and is responsible for both direct & channel sales. He also globally manages our portfolio element Contact Center, including our corresponding competence center, in South & North America, Australia, Benelux, Germany, Austria, France, and UK etc.
Articles posted by Sebastian Tietz
The 10 hidden costs of premise-based telephony systems
While email and other communication channels are important, one of the more traditional channels – telephony – remains of critical importance today. Even with the advent of chatbots, instant messaging, smartphones, tablets, unified communication systems and other platforms, telephony remains an integral part of the customer and employee communications experience for the vast majority of enterprises.…
Introducing Unify Video: Integrated video meetings & team messaging
Our lives have dramatically changed in the last 12 months. Working from home, virtual meetings, and longer work hours have become the new normal. The pressures of our professional and personal lives have increased while we also try to keep our minds and bodies healthy. We’re no longer able to enjoy casual conversations by the water…